Terms and Conditions

Date of last revision: November 13, 2026

Service Not Intended For Emergencies This Service is not appropriate for emergency care or urgent care. If you have a medical emergency or are in need of urgent care, seek in-person emergency or urgent care immediately or dial 911. This Service is not appropriate for all medical conditions or concerns.

BY USING THE SERVICES (AS DEFINED BELOW), YOU ACKNOWLEDGE AND AGREE THAT OVERTIME HEALTH, LLC IS NOT A MEDICAL DOCTOR OR A PHARMACIST, DOES NOT PRACTICE MEDICINE, AND DOES NO PROVIDE MEDICAL CARE, PRESCRIPTIONS, DIAGNOSIS, OR MEDICAL ADVICE. OVERTIME HEALTH, LLC’S ROLE IS STRICTLY LIMITED TO FACILITATING REFERRALS TO LICENSED MEDICAL PROFESSIONAL WHO OFFER HEALTHCARE SERVICES VIA TELEHEALTH. ALL MEDICAL CONSULTATIONS, DIAGNOSES, TREATMENTS, PRESCRIPTIONS, AND ADVISE ARE PROVIDED SOLELY BY INDEPENDENT MEDICAL DOCTORS OR HEALTHCARE PROVIDERS THROUGH TELEHEALTH PLATFORMS, AND NOT BY OVERTIME HEALTH, LLC. YOU FURTHER ACKNOWLEDGE THAT ANY HEALTH-RELATED DECISIONS OR ACTIONS SHOULD BE MADE IN CONSULTATION WITH A QUALIFIED MEDICAL PROFESSIONAL.

This website and its associated Services (as defined below) are intended to provide information and referral services to adults. This website is not intended for individuals under the age of 18. No one under the age of 18 may use the website and its associated Services.

Agreement With Terms and Conditions

BY CLICKING “I AGREE, ” CHECKING A RELEVANT BOX TO CONFIRM YOUR ACCEPTANCE, USING ANY OTHER ACCEPTANCE METHOD PROVIDED THROUGH THE SERVICE (AS DEFINED BELOW) OR OTHERWISE AFFIRMING YOUR AGREEMENT TO THESE TERMS AND CONDITIONS, YOU ACKNOWLEDGE THAT YOU HAVE READ, ACCEPTED, AND AGREED TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT CREATE AN ACCOUNT OR USE THE SERVICE. YOU HEREBY ACKNOWLEDGE THAT ANY PERSON WHO CLICKS THE “I AGREE” BUTTON OR OTHERWISE INDICATES ACCEPTANCE TO THESE TERMS AND CONDITIONS HAS BEEN GRANTED AGENCY AUTHORITY ON YOUR BEHALF.

ARBITRATION NOTICE UNLESS YOU OPT OUT OF ARBITRATION IN A TIMELY MANNER, AS OUTLINED IN THESE TERMS AND CONDITIONS, YOU AGREE THAT CLAIMS OR DISPUTES BETWEEN YOU AND OVERTIME HEALTH, LLC, OR BETWEEN YOU AND THE MEDICAL GROUPS OR PROVIDERS TO WHICH YOU ARE REFERRED BY OVERTIME HEALTH, LLC, ARISING OUT OF OR RELATED TO THESE TERMS AND CONDITIONS OR YOUR USE OF THE SERVICE WILL BE RESOLVED THROUGH BINDING, INDIVIDUAL ARBITRATION. BY DOING SO, YOU WAIVE YOUR RIGHTS TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION, AS DETAILED BELOW. ADDITIONALLY, EXCEPTIONS AND THE PROCEDURE FOR OPTING OUT OF ARBITRATION ARE OUTLINED BELOW.

This website (the “Website”) and its associated content and services is owned by Overtime Health, LLC and/or its affiliates (collectively, “Overtime Health LLC, ” “we, ” or “us”). Your access to and use of the Website, any part of it, or anything related to it, including its content (“Content”), any products or services provided through the Website or otherwise by Overtime Health LLC, and any affiliated websites, software, or applications owned or operated by Overtime Health LLC (collectively, including the Website and the Content, the “Service(s)”) are subject to these Terms and Conditions (“Terms and Conditions” or “Agreement”). Please read these Terms and Conditions carefully as they contain important terms and information that you will need to know and understand about the Service. In these Terms and Conditions, “you” and “yours” refer to the person using the Service.

If you do not accept and agree to abide by this Agreement in its entirety, you are prohibited from visiting, accessing, registering with, or using the Service or any information or Content provided through the Service, except for the purpose of reviewing this Agreement. The Service is continuously evolving, and we reserve the right to modify or remove any part of this Agreement or the Service at our sole discretion, without prior notice. Any changes to this Agreement become effective once posted on the Website. Unless otherwise stated, any new Content added to the Service will also be subject to this Agreement upon being posted on the Website. If you do not agree with this Agreement or any of its terms or conditions, your only recourse is to stop using the Service. Your continued use after any changes to this Agreement are posted constitutes your acceptance of the modified terms.

‍Your Relationship with Us

We offer certain products and services to individuals who register as users of the Service (“Users”), which are sold or provided by third party medical providers, pharmacies, or other vendors. Our Service refers you to prescription fulfillment services through pharmacies with which we have established relationships (collectively, the “Pharmacies”). By using the Service, you agree that your prescription(s) may be filled and transferred between any of the Pharmacies, and you authorize the Service to refer your prescription to such Pharmacies on your behalf.

For purposes of this Agreement, “Medical Group” refers to an independent third-party entity or organization of licensed healthcare professionals that provides telehealth medical services and operates separately from Overtime Health, LLC. The Medical Group is not owned or controlled by Overtime Health, LLC, but rather contracts with or is referred by Overtime Health, LLC to deliver clinical care, consultations, and related healthcare services to users through telemedicine platforms. The Medical Group employs or contracts with physicians, allied health professionals, and mental health professionals who provide certain healthcare and/or mental health services through the Website (the “Providers”). By accepting this Agreement, you acknowledge that any services you receive from the Pharmacies, the Medical Group or the Providers through the Website are also governed by this Agreement, and that these entities are third party beneficiaries of this Agreement. We do not control or intervene in the practice of medicine or healthcare by the Medical Group or any of the Providers, each of whom is solely responsible for directing the care or treatment they provide. Further, Overtime Health LLC does not control or interfere with any professional service provided by the Pharmacies, each of which is solely responsible for the professional services they provide through the Service. By accepting this Agreement, you understand and agree that Overtime Health LLC is not a healthcare provider, and that by using the Service, you are not entering into a doctor-patient or other health care provider-patient relationship with Overtime Health LLC. By using the Service, you may, however, directly establish a doctor-patient or other health care provider-patient relationship with the Medical Group and/or one or more of the Providers.

By accepting this Agreement, you also consent to receiving communications via audio, visual, audiovisual or other data transmission, including messaging services or email, from the Medical Group and/or the Providers through the Service related to your diagnosis and/or treatment. You understand that Overtime Health LLC is not responsible for the security or privacy of services you use to receive the aforementioned communications. You also understand that it is your sole responsibility to monitor and respond to these communications and that neither Overtime Health LLC, the Medical Group, nor any Provider will be responsible in any way and you will not hold Overtime Health LLC, the Medical Group, or any Provider liable for any loss, injury, or claims of any kind resulting from your failure to maintain the privacy or security of these communications, your failure to read or respond to these communications, or for your failure to comply with any treatment recommendations or instructions from the Medical Group or your Provider(s). Although you are not establishing a doctor-patient or other healthcare provider-patient relationship with Overtime Health LLC, by using the Service, you are entering into a direct customer relationship with Overtime Health LLC for the use of the Service, including the purchase of any non-prescription products or non-medical services sold directly to you. In connection with such relationship, you may provide to us, or cause to be provided to us on your behalf, personal information, including health information, that is subject to use by us in accordance with our Privacy Policy. Please refer to the “Privacy Policy” section and the “Protected Information” section below for additional information.

Consent to Use Telehealth Services

The Service involves the use of telehealth. Telehealth refers to the provision of health and mental health care services through electronic communication, information technology, or other means between a healthcare provider or mental health professional and a patient who are not in the same physical location. While telehealth can offer certain benefits, there are also potential risks associated with its use. Telehealth services may not be a suitable substitute for in-person care in all situations. To use the Service, you must review and agree to an informed consent regarding telehealth use (the “Telehealth Consent”), which will be provided to you via the Service.

By agreeing to this, you acknowledge that Overtime Health LLC, the Pharmacies, the Medical Group, and the Providers are third-party beneficiaries of the Telehealth Consent and have the right to enforce it against you.

SMS/Text Messaging Communications

By providing your mobile phone number to Overtime Health, LLC, you agree to receive recurring SMS and MMS messages from Overtime Health, LLC, including marketing messages, account and order updates, prescription and shipping notifications, appointment reminders, and other information related to your use of the Service.

Message Frequency. You may receive up to fifteen (15) messages per month. Message frequency may vary.

Opt-Out. Reply STOP to any message to cancel. After replying STOP, you will receive one final confirmation message and will no longer receive SMS messages from us.

Help. Reply HELP to any message for help, or contact us at support@startovertime.com.

Carrier Disclaimer. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Subscription Products and Services

Certain products and services available for purchase through the Service are offered on an automatically renewing subscription basis. For these subscription-based products and services, your payment method will be charged automatically at regular intervals, as outlined during the checkout process for that product or service, until you cancel your subscription. To prevent any interruptions in treatment, your first renewal may be charged early. Subsequent shipments may be charged and shipped up to three (3) days early to accommodate holidays or for other operational reasons to ensure continuous. We and/or the Providers may, but are not obligated to, reach out to you periodically via the Service to request updates to your information and to manage ongoing subscriptions. You may cancel your subscription at any time up by emailing support@startovertime.com or directly through your online account. Cancellation will take effect at the end of the current subscription period. Your subscription will automatically renew for another subscription period unless you cancel at least three (3) days before the applicable renewal processing date of your subscription. If you cancel a prepaid multi-month plan, months that have not yet shipped are eligible for a refund as described in our Refund Policy at startovertime.com/refund-policy. Months that have already shipped are not refundable. We may also allow you to pause your subscription for a specified period. If you do not cancel before the end of the pause period, your subscription will automatically resume, and charges to your payment method will recommence. We may update our subscription plans and prices from time to time; however, we will provide you with advance notice of any changes or changes to pricing or subscription plans. To streamline your experience with the Service, you will only see and be required to pay a single “total” subscription price. However, if the subscription product you purchase requires a consultation with a Provider, includes a prescription medication filled through one of the Pharmacies, and/or includes health services, the total price you pay will include the amounts charged for use of the Service, as well as the cost of the prescription medication charged by the Pharmacy and the fee for the Provider’s services charged by the Medical Group, as applicable. These amounts are collected on behalf of and paid to the Pharmacies and the Medical Group, respectively.

As a referral service provider, we are not a money transmitter as that term is defined under federal law but are instead a payment facilitator engaged in the facilitation of payment to Pharmacies and Providers on your behalf. As a payment facilitator, we are not responsible for your funds once those funds have been issued to Pharmacies or Providers, and you agree to indemnify us from and against any payment dispute that you may have with a Pharmacy or Provider in accordance with the terms of this Agreement.

REFUND POLICY: PRESCRIPTION PRODUCTS THAT HAVE BEEN SENT TO THE PHARMACY FOR COMPOUNDING, DISPENSED OR SHIPPED CANNOT BE RETURNED OR REFUNDED. REFUNDS ARE AVAILABLE AS DESCRIBED IN OUR REFUND POLICY AT STARTOVERTIME.COM/REFUND-POLICY, INCLUDING FOR MONTHS OF A PREPAID PLAN THAT HAVE NOT YET BEEN SENT TO THE PHARMACY, ORDERS CANCELLED BEFORE THEY ARE SENT TO THE PHARMACY, AND ERRORS ON OUR PART. YOU ARE FULLY LIABLE FOR ALL CHARGES TO YOUR ACCOUNT, INCLUDING ANY UNAUTHORIZED CHARGES.

Prescription Products

Certain products available through the Service require a valid prescription from an appropriately licensed healthcare provider. You will only be able to obtain a prescription product after completing a consultation of your health information with one of the Providers, during which the Provider determines that the prescription product is clinically appropriate for you and writes a valid prescription. The Providers are solely responsible for making those clinical determinations in their own professional judgement. If the Provider determines a prescription product is clinically appropriate for you, writes a valid prescription, and you have provided informed consent for the product, the Provider will submit the prescription for fulfillment to one of the Pharmacies. Unless you request your prescription be filled by a specific pharmacy when discussing with your Provider and such pharmacy has the capability to fulfill such prescriptions, prescriptions will be filled through a pharmacy with which Overtime Health LLC has a relationship, and the prescription will be filled from a pharmacy of Overtime Health LLC’s choosing based on geographic location and prescription availability during your us of the Service. Prescriptions filled by the Pharmacies may not use child-resistant packaging and prescription products may not be dispensed in child-resistant containers. You are responsible for keeping such products in a safe and secure location away from children and others. If you complete a consultation with a Provider and fill a prescription through one of the Pharmacies, the prescription product will be shipped to you by the respective Pharmacy, and the costs associated with the prescription are included in the total charged to you by the Service as described in the “Subscription Products” section above. If you fill a prescription with a pharmacy other than the Pharmacies, the Service will send the prescription to your selected pharmacy, but you will be responsible for picking up or otherwise obtaining the prescription product and paying the pharmacy directly for the cost of the prescription product. Prescription products available on the Website are considered “Third-Party Goods and Services” as outlined in the Third-Party Goods and Services section of this Agreement.

Financial Responsibility for Services Notice

Overtime Health LLC and the Medical Group are not enrolled in, nor do they participate as providers in, any federal or state healthcare programs (e.g., Medicare, Medicaid) for the provision of any healthcare or health services or supplies and, as such, neither you nor Overtime Health LLC, Medical Group, Providers or Pharmacies may receive payment from such programs for the services or items provided to you by Overtime Health LLC, Medical Group, Providers or Pharmacies.

Further, to the extent that any of the Pharmacies or Providers may be enrolled in federal or state healthcare programs, the means through which the services and products are provided or made available through the Service typically prevents such services and products from being covered benefits under these government programs. By choosing to use the Service, you are specifically opting to obtain all services and items on a self-pay basis, outside of any federal or state healthcare program. Accordingly, you are solely responsible for the costs of any service or item provided to you. By agreeing to use the Service, you acknowledge and agree that (1) you are explicitly choosing to obtain services and items on a self-pay basis, outside of any federal or state healthcare program, and you are solely financially responsible for all services and items provided to you by or through the Service; and (2) neither you nor Overtime Health LLC, Medical Group, Providers or Pharmacies will submit any claims for reimbursement to any federal or state healthcare program for the costs of the services and items provided to you through the Service.

Restrictions on Use and Availability of the Service

Our Service is currently available only to individuals who are located in states in which we offer the Service, are at least eighteen (18) years of age or older (or at least the age of majority in their jurisdiction of residence, if higher than eighteen (18)), and have accepted this Agreement. By visiting, accessing, registering or using the Service, you are: (a) representing and warranting to us that you are either at least eighteen (18) years of age or older or at least the age of majority in your jurisdiction of residence, if higher than eighteen (18); (b) representing and warranting to us that when you use the Service to consult with a Provider, you are located in the same state as the shipping address you provide in your account at the time that you conduct such consultation, (c) agreeing to comply with all applicable laws in visiting, accessing, registering or using the Service, and (d) agreeing that you will only use the Service for lawful purposes. Our Service is subject to state regulations and may change from time to time due to changes in applicable regulatory requirements. Certain products available through the Service are subject to additional age restrictions, and not all products or services are available to all age groups. In some cases, the Service may not be the most suitable way for you to provide information to, communicate with or seek medical, mental health, or other healthcare services and treatment from a healthcare provider or health professional. For example, certain medical conditions may require an in-person procedure, or your Provider may determine that your diagnosis and/or treatment requires an in-person office visit or is otherwise not appropriately addressed through use of the Service.

In such cases, you may be notified that you will be unable to use the Service for the particular issue you submitted, along with additional guidance on next steps.

Duty to Provide Information, Access, and Connectivity

You are responsible for providing and maintaining, at your own risk, option and expense, the necessary software and hardware (in line with any technical, quality or other requirements specified by the Service) to access and use the Service, including but not limited to, a computer or mobile device with a video camera and Internet access. You are solely responsible for any fees you incur, including Internet connection or mobile fees, when accessing the Service. Additionally, you have a duty to provide truthful, accurate and complete information in any forms or communications you submit to or through the Service. We reserve the right to modify the access configuration, including any software, hardware or other requirements of the Service, at any time without prior notice.

Privacy Policy

Overtime Health LLC understands the importance of confidentiality and privacy regarding your personal information. Please see our Privacy Policy for a description of how we may collect, use and disclose your personal information.

Protected Health Information

When you create an account with Overtime Health LLC, you establish a direct customer relationship with us, granting you access to the various features and functions of the Service as a user. As part of this relationship, you provide information including, but not limited to, your name, email address, shipping address, and phone number, which we may collect, use, and disclose in accordance with our Privacy Policy. This information is not considered to be “health” or “medical” information. However, when using certain components of the Service, you may also provide medical information that may be protected under applicable laws. Overtime Health LLC is not a “covered entity” under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its related regulations and amendments from time to time (collectively, “HIPAA”). The Medical Group, Providers, or one or more of the Pharmacies may or may not be a “covered entity” or “business associate” under HIPAA, and Overtime Health LLC may in some cases be a “business associate” of the Medical Group or a Pharmacy.

It is important to note that, while state-specific privacy laws may apply, HIPAA does not necessarily apply to an entity or person simply because health information involved, and HIPAA may not apply to your transactions or communications with Overtime Health LLC, the Medical Group, the Providers, or the Pharmacies. To the extent Overtime Health LLC is considered a “business associate, ” however, and solely in its role as a business associate, Overtime Health LLC, may be subject to certain provisions of HIPAA with respect to “protected health information” (“PHI”), as defined under HIPAA, that you provide to the Medical Group, Providers or the Pharmacies. Additionally, any medical or health information that is subject to specific protections under applicable state laws (collectively, with PHI, “Protected Information”), will be used and disclosed only in accordance with such applicable laws. However, any information that does not constitute Protected Information under applicable laws may be used or disclosed in any manner permitted under our Privacy Policy. Protected Information does not include information that has been de-identified in accordance with HIPAA. The Medical Group and Providers have adopted a Notice of Privacy Practices that describes how they use and disclose Protected Information. By accessing or using any part of the Service, you are acknowledging receipt of the Notice of Privacy Practices from the Medical Group and Provider(s). By using the Service, you are agreeing that even if HIPAA does apply to Overtime Health LLC, the Medical Group, the Providers or the Pharmacies, any information that you submit to Overtime Health LLC that is not intended and used solely for the provision of diagnosis and treatment by the Medical Group and Providers or prescription fulfillment by the Pharmacies, is not considered Protected Information, and will only be subject to our Privacy Policy and any applicable state laws that govern the privacy and security of such information. In cases where Overtime Health LLC may be considered a business associated under HIPAA, it has executed a Business Associate Agreement with any covered entity or business associate with which it shares PHI in the performance of its Services to you.

Use and Ownership of the Service

The Service and the information and Content available through the Service are protected by copyright laws throughout the world. In accordance with this Agreement, Overtime Health LLC grants you a limited, non-transferable, revocable license to access and use the Service for your personal use solely for the intended purposes of the Service. Unless explicitly stated otherwise by Overtime Health LLC in a separate license, your right to use the Service or the Content is governed by this Agreement, and all rights to the Service and Content are reserved by Overtime Health LLC. You agree that Overtime Health LLC and its suppliers own all rights, title, and interest in the Service (including but not limited to, any computer code, themes, objects, concepts, photographs, product descriptions, blog posts, artwork, animations, sounds, musical compositions, audiovisual effects, methods of operation, moral rights, and documentation). You agree not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Service. Overtime Health LLC’s stylized name and other related graphics, logos, service marks and trade names used on or in connection with the Service are the trademarks of Overtime Health LLC and may not be used without permission, including in connection with any third-party products or services. Other trademarks, service marks and trade names that may appear on or in the Service are the property of their respective owners.

License to Information Submissions

Subject to any limitations described herein, any information you send to Overtime Health LLC via the Service, whether by direct entry, submission, email, or otherwise, including data, questions, comments, forum posts, or suggestions (collectively, “Submissions”), will, to the extent permitted by applicable law, be treated as non-confidential and non-proprietary.

Subject to any applicable account settings that you select, you grant Overtime Health LLC a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and sublicensable right (including any moral rights) and license to use, license, distribute, reproduce, modify, adapt, publicly perform, and publicly display Submissions (in whole or in part) for the purposes of operating and providing the Service to you and other Users. You warrant that the holder of any worldwide intellectual property right, including moral rights, in Submissions has fully and effectively waived those rights and validly and irrevocably granted to you the right to grant the license stated above. You agree that you, not Overtime Health LLC, are responsible for all of Submissions that you provide to the Service. In addition to the foregoing, Overtime Health LLC shall have the right, in its sole discretion, to edit, duplicate, or alter your Submission in any way for any purpose that Overtime Health LLC deems necessary or desirable. You irrevocably waive any and all so-called moral rights you may have in your Submission. Furthermore, you acknowledge that you shall have no right to approve and no claim to compensation in connection with the Submission. If a Submission you make contains Protected Information, Overtime Health LLC’s rights under this section with respect to the use or disclosure of such Protected Information will be limited as and to the extent required under applicable law.

Prohibited Use

You are prohibited from using or attempting to use the Service: (i) for any unlawful, unauthorized, fraudulent, or malicious purpose; (ii) in any way that could damage, disable, overburden, or impair any server or the network(s) connected to any server; (iii) in any manner that could interfere with any other party’s use and enjoyment of the Service; (iv) to gain unauthorized access to any other accounts, computer systems, or networks connected to any server or systems through hacking, password mining or any other means; (v) to access systems, data, or information not intended by Overtime Health LLC to be made accessible to a user; (vi) to obtain any materials or information through any means not intentionally made available by Overtime Health LLC; (vii) to reverse engineer, disassemble or decompile any section or technology on the Service; or (viii) for any use other than the business purpose for which it was intended. In addition, in connection with your use of the Service, you agree you will not: (a) upload or transmit any message, information, data, text, software, or images, or other content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or inappropriate with respect to race, gender, sexuality, ethnicity, or other intrinsic characteristic, or that may invade another’s right of privacy or publicity; (b) create a false identity or duplicative accounts for the purpose of misleading others or impersonate any person or entity, including, without limitation, any Overtime Health LLC representative, or falsely state or otherwise misrepresent your affiliation with a person or entity; (c) upload or transmit any material that you do not have a right to reproduce, display or transmit under any law or under contractual or fiduciary relationships (such as nondisclosure agreements); (d) upload files that contain malicious code, viruses, trojan horses, worms, time bombs, cancel-bots, corrupted files, spyware or any other similar software, code, script, programs, or malware of any kind that may damage the operation of another’s computer or property of another; (e) delete any author attributions, legal notices or proprietary designations or labels that you upload to any communication feature; (f) use the Service’s communication features in a manner that adversely affects the availability of its resources to other users (e.g., excessive shouting, use of all caps, or flooding continuous posting of repetitive text); (g) upload or transmit any unsolicited advertising, promotional materials, “junk mail, ” “spam, ” “chain mail, ” “pyramid schemes, ” “phishing” or any other form of solicitation, commercial or otherwise; (h) violate any applicable local, state, national or international law; (i) upload or transmit any material that infringes any patent, trademark, service mark, trade secret, copyright or other proprietary rights of any party; (j) delete or revise any material posted by any other person or entity; (k) manipulate or otherwise display the Service by using framing, mirroring or similar navigational technology; (l) probe, scan, test the vulnerability of or breach the authentication measures of, the Service or any related networks or systems; (m) register, subscribe, attempt to register, attempt to subscribe, unsubscribe, or attempt to unsubscribe, any party for any services or any contests, promotions or sweepstakes if you are not expressly authorized by such party to do so; (n) harvest or otherwise collect information about others, including email addresses; (o) use any robot, spider, scraper, or other automated or manual means to access the Service, or copy, download, distribute, or reproduce any content or information on the Service; or (p) assist or permit any person in engaging in any of these activities. Overtime Health LLC reserves the right to take whatever lawful actions it may deem appropriate in response to actual or suspected violations of the foregoing, including, without limitation, the suspension or termination of a User’s access and/or account. Overtime Health LLC may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong.

Except as may be provided in the Privacy Policy or prohibited by applicable law, Overtime Health LLC reserves the right, at all times, to disclose any information as Overtime Health LLC deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Overtime Health LLC’s sole discretion.

Registration; User Accounts, Passwords, and Security

You may be asked to register and set up an account on the Website in order to access the Service. Some features of the Service may only be available to Users who have registered and have been granted accounts with usernames and passwords. For purposes of clarity, information you provide to Overtime Health LLC in order to register and set up an account on the Website, including your name, username, email address, shipping address, and phone number, are not considered Protected Information for purposes of the Protected Health Information section above. You agree to accurately maintain and update any information about yourself that you have provided to Overtime Health LLC, the Medical Group, or its Providers or the Pharmacies. If you do not keep such information current, or fail to submit truthful, accurate, and complete information, or we have reasonable grounds to suspect as much, we have the right to suspend or terminate your account and your use of the Service. You also agree to immediately notify Overtime Health LLC of any unauthorized use of your username, password or any other breach of security that you become aware of involving or relating to the Service by contacting Overtime Health LLC. In addition, you agree to keep confidential your username and password and to exit from your User account at the end of each session. Overtime Health LLC explicitly disclaims liability for any and all losses and damages arising from your failure to comply with this section. You may not use anyone else’s account at any time. When establishing an account, you will be required to provide a username and password that will be used as your login for your account. We take steps to protect the User data we collect against unauthorized access. However, you should keep in mind that the Service and our services are run on software, hardware, and networks, any component of which may, from time to time, require maintenance or experience problems or breaches of security beyond our control. In addition, persons with access to your computer, phone, or other mobile or other devices may be able to access the Service and information about you, including medical information, contained in the Service. It is your responsibility to affirmatively logout from your account when you are not actively using it. It is also your responsibility to secure and prevent unauthorized physical access to your computer, phone, and other devices, and to protect the confidentiality of your username and password. You must exercise caution, good sense, and sound judgment when using the Service. You are prohibited from violating, or attempting to violate, the security of the Service. Any such violations may result in criminal and/or civil penalties against you. Overtime Health LLC may investigate any alleged or suspected violations and if a criminal violation is suspected, Overtime Health LLC may cooperate with law enforcement agencies in their investigations.

Third-Party Goods and Services; Indemnification

Parties other than Overtime Health LLC, including Pharmacies, the Medical Group and Providers, provide services or sell products through the Service (collectively, “Third-Parties”), and Overtime Health LLC may also make available to you for purchase certain services, devices, items or products manufactured, distributed or sold by Third-Parties (“Third-Party Goods and Services”). Your use of any Third-Party Goods and Services and any interactions with Third-Parties, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such use or interactions, are solely between you and such Third-Parties. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction involving Third-Parties or any Third-Party Goods and Services. You are solely responsible for, and shall exercise caution, discretion, common sense and judgment in, using the Service and disclosing personal information. You agree that Overtime Health LLC shall not be responsible or liable for any loss or damage of any sort incurred as the result of your use of the Service, including any Third-Party Goods and Services or your interactions with any Third-Parties. In the event of any dispute between you and any Third-Party, any other User or any other entity or individual, you understand and agree that Overtime Health LLC is under no obligation to become involved in such dispute, and you hereby release and indemnify Overtime Health LLC, and its corporate parents, subsidiaries, and affiliates, and all of their respective contractors, directors, officers, employees, representatives, proprietors, partners, shareholders, servants, principals, agents, predecessors, successors, assigns, accountants, and attorneys (collectively, the “Overtime Health LLC Parties”), from any and all claims, demands and/or damages (actual or consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes or the Service or the features and services therein. You agree to defend, indemnify, and hold Overtime Health LLC and any Third Parties offering products or services through the Service, including the Medical Group, Providers, and Pharmacies, harmless from and against any and all suits, actions, claims, proceedings, damages, settlements, judgments, injuries, liabilities, obligations, losses, risks, costs, and expenses (including, without limitation, attorneys’ fees and litigation expenses) relating to or arising from your use of the Service, your fraud, violation of law, or willful misconduct, any breach by you of this Agreement or your violation of any rights of any other person or entity.

We reserve the right to control the defense of any claim by a third-party for which we are entitled to indemnification, and you agree to provide us with such cooperation as is reasonably requested by us.

IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.

Limitation of Liabilty; Disclaimer of Warranties

YOU ACKNOWLEDGE AND AGREE THAT THE WEBSITE AND ANY PURCHASED SERVICES ARE PROVIDED ON AN “AS-IS” BASIS AND WITHOUT WARRANTY OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY, ACCURACY, FITNESS FOR A PARTICULAR PURPOSE, SECURITY, AND NON-INFRINGEMENT. WHEREVER PERMITTED BY LAW, YOU ACKNOWLEDGE THAT OVERTIME HEALTH LLC WILL NOT BE HELD RESPONSIBLE OR LIABLE FOR ANY CLAIMS, DAMAGES, JUDGMENTS, CHARGES, OR FEES ARISING OUT OF OR RELATED TO YOUR USE OF OR ACCESS TO THE WEBSITE, INCLUDING, BUT NOT LIMITED TO, COMPENSATORY DAMAGES, CONSEQUENTIAL DAMAGES, SPECIAL DAMAGES, INCIDENTAL DAMAGES, PUNITIVE DAMAGES, EXEMPLARY DAMAGES, COSTS, AND ATTORNEYS’ FEES, DAMAGES ARISING OUT OF ERRORS OR OMISSIONS, AND DAMAGES ARISING OUT OF THE UNAVAILABILITY OF THE WEBSITE OR DOWNTIME. YOU ACKNOWLEDGE THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK AND THAT OVERTIME HEALTH LLC’S LIABILITY IS LIMITED TO THE AMOUNT THAT YOU PAID TO USE THE WEBSITE OR $1000, WHICHEVER IS LESS.

OVERTIME HEALTH LLC EXPRESSLY DISCLAIMS ANY RESPONSIBILITY FOR ANY DAMAGE, INJURY, HARM, COST, EXPENSE, OR LIABILITY ARISING OUT OF OR RELATED TO YOUR USE OR MISUSE OF SERVICES PURCHASED THROUGH THE WEBSITE. EXCEPT FOR THE WARRANTIES SPECIFICALLY STATED IN THIS AGREEMENT, SERVICES PURCHASED THROUGH THE WEBSITE ARE PROVIDED WITHOUT EXPRESS, IMPLIED, OR STATUTORY WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, NON-INFRINGEMENT, OR QUALITY. SOME JURISDICTIONS DO NOT ALLOW AN EXCLUSION OF IMPLIED WARRANTIES. IF YOU ARE LOCATED IN SUCH A JURISDICTION, YOU ARE ADVISED TO SEEK LEGAL ADVICE TO DETERMINE IF THIS EXCLUSION APPLIES TO YOU.

OVERTIME HEALTH LLC WILL NOT BE LIABLE TO YOU UNDER ANY LEGAL THEORY, WHETHER IN WARRANTY, CONTRACT, STRICT LIABILITY, TORT, OR NEGLIGENCE, FOR ANY DAMAGES, CLAIMS, INJURIES, JUDGMENTS, COSTS, OR LIABILITIES OF ANY KIND ARISING OUT OF OR RELATED TO YOUR USE OR MISUSE OF SERVICES ADVERTISED THROUGH THE WEBSITE, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, DAMAGE TO PROPERTY, LOSS OF BUSINESS, LOSS OF INCOME, DEATH, PERMANENT OR TEMPORARY DISABILITY, SPECIAL DAMAGES, INCIDENTAL DAMAGES, CONSEQUENTIAL DAMAGES, PUNITIVE DAMAGES, OR EXEMPLARY DAMAGES, WHETHER FORESEEABLE OR UNFORESEEABLE. YOU ACKNOWLEDGE THAT YOUR USE OF SERVICES ADVERTISED THROUGH THE WEBSITE IS AT YOUR SOLE RISK AND THAT OVERTIME HEALTH’S LIABILITY IS LIMITED TO THE AMOUNT THAT YOU PAID FOR THE WEBSITE OR $1000, WHICHEVER IS LESS.

Resolution of Disputes and Governing Law

This Agreement will be governed by and interpreted in accordance with the laws governed by the State of Wyoming without regard to the conflicts of laws rules thereof.

YOU AND OVERTIME HEALTH LLC AGREE THAT ARBITRATION WILL BE THE EXCLUSIVE FORUM AND REMEDY AT LAW FOR ANY DISPUTES ARISING OUT OF OR IN RELATION TO THIS AGREEMENT OR CONCERNING THE VALIDITY, INTERPRETATION, BREACH, VIOLATION, OR TERMINATION OF THIS AGREEMENT. ANY UNRESOLVED DISPUTE OR CONTROVERSY ARISING FROM OR RELATING TO THIS AGREEMENT SHALL BE FINALLY RESOLVED BY BINDING ARBITRATION THROUGH THE PLATFORM PROVIDED BY NEW ERA ADR, INC. (https://app.neweraadr.com/) (the “NEW ERA PLATFORM”) IN ACCORDANCE WITH ITS RULES AND PROCEDURES FOR “VIRTUAL EXPEDITED ARBITRATIONS” BY A PROFESSIONAL NEUTRAL WITH SUBSTANTIAL EXPERIENCE IN RESOLVING COMMERCIAL DISPUTES (the “NEUTRAL”). THE NEUTRAL SHALL BE CHOSEN IN ACCORDANCE WITH THE RULES AND PROCEDURES OF THE NEW ERA PLATFORM. THE PARTIES WILL BEAR COSTS AS PROVIDED FOR UNDER THIS AGREEMENT OR, IF SILENT, IN ACCORDANCE WITH THE RULES AND PROCEDURES OF THE NEW ERA PLATFORM. THE PREVAILING PARTY MAY BE ENTITLED TO RECEIVE REIMBURSEMENT OF REASONABLE EXPENSES (INCLUDING REASONABLE ATTORNEYS’ FEES AND ALL OTHER EXPENSES) INCURRED IN CONNECTION THEREWITH, AT THE NEUTRAL’S DISCRETION.

YOU AGREE THAT ANY AND ALL DISPUTES BETWEEN YOU AND OVERTIME HEALTH LLC WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AND YOU WAIVE YOUR RIGHT TO BRING OR RESOLVE ANY DISPUTE AS, OR PARTICIPATE IN, A CLASS, CONSOLIDATED, REPRESENTATIVE, COLLECTIVE, OR PRIVATE ATTORNEY GENERAL ACTION OR ARBITRATION.

Notwithstanding the foregoing, both parties retain the right to file any claim that is not a class action and which is properly within the limited jurisdiction of a small claims court within small claims court.

Notwithstanding the foregoing, you have the right to opt out of the binding arbitration provision by providing written notice of your decision to Overtime Health LLC within thirty (30) days after your first purchase of Services through the Website. To exercise this opt-out right, you must send a written notification stating your intent to opt out of arbitration to Overtime Health LLC at the contact information provided on the Website. If you do not opt out within this 30-day period, you will be deemed to have knowingly and intentionally waived your right to opt out of arbitration and will be bound by the arbitration provisions set forth in this Agreement.

BOTH PARTIES UNDERSTAND AND AGREE THAT ALL DISPUTES ARISING OUT OF OR IN RELATION TO THIS AGREEMENT MUST BE BROUGHT WITHIN ONE (1) YEAR OF THE DATE ON WHICH THE DISPUTE AROSE. THE PARTIES EXPLICITLY WAIVE ANY AND ALL STATUTE OF LIMITATIONS OR TIME BARS.

Right to Monitor

Overtime Health LLC reserves the right to monitor general use of the Service at any time as it deems appropriate and to remove any materials that, in Overtime Health LLC’ sole discretion, may be illegal, may subject Overtime Health LLC to liability, may violate this Agreement, or are, in the sole discretion of Overtime Health LLC, inconsistent with Overtime Health LLC’ purpose for the Service.

Terms of Sale

All products offered for sale by Overtime Health LLC are subject to availability and we reserve the right to impose quantity limits on any order we facilitate or reject all or any part of an order without prior notice. In the event of an error, we reserve the right to correct the error and revise your order accordingly (which includes charging the correct price) or to cancel the order and refund any amount charged. Prices for products are subject to change at any time. You are responsible for any applicable sales, use, duty, customs or other governmental taxes, levies or fees (“Taxes”) due with respect to your purchase of products or services through our Service. We will collect applicable Taxes if we determine we have a duty to collect Taxes.